A bad ESN was unheard prior to This is because a lost or stolen phone was never a serious issue before. Authorities have also stepped up in reducing crimes due to thefts of smartphones. The owner simply cancels the account or stopped paying the carrier or lender. Another possible reason is if the service agreement is violated. If someone buys a new iPhone that requires some sort of agreement, if the contract is terminated early there will be termination fee that needs to be paid.
It gets more serious if the device is reported lost or stolen. The consequences are the device can no longer be used on its original network and ultimately on all network within the country. This is intentional to prevent the phone from being used on any carrier. Some countries such as South America use the same database. Cross country blacklist is getting more common to prevent international black market syndicate.
There are several things that you can do to uncover the cost. This is not always preventable especially for first time buyers. There are ways for people to recuperate due to this. The simplest way is to request for a refund. Normally shops have refund policies and they must comply with this.
Reputable online stores do have similar policies too so please do check so that you can get a refund or replacement phone.
It would be more challenging if the purchase is done on a street somewhere in town. These people sometimes have ill-intentions to sell it to you and then reported it lost or stolen for insurance claims. If you happen to be at this place, perhaps check if you can the footage so that it can be reported to the authority. There are several ways to get this. If you still have the box, you can see it near the barcodes. Another way is from the device itself via the Settings, General, About.
Alternatively, by logging into your iCloud account, you should be able to retrieve it too. Carriers and other third party website provide free tools for you to verify the blacklist of your iPhone or Android device.
Or, you can simply continue using it. The only way that you can bypass a blacklist or unlock a blacklisted phone is through a third-party unlocking company. An unlocking company can only do so much as well. They can get a blacklisted phone unlocked with or without the use of an unlock code. You can change your IMEI on android without rooting easily but this will erase your complete data from your device so be sure to make a complete backup of your data.
First, open the settings in your Android device. Find and tap on backup and reset. Now, if your android device is a dual sim device. If you discover that you have a device that is blacklisted, discuss how you can return the phone to the carrier or its original owner. Depending on the carrier, you may be entitled to a full refund. However, if you bought it from an individual seller, let them know that the IMEI or ESN has been blacklisted and hopefully they will give you your money back.
According to ATTMobilityCare, only the account holder or carrier can remove the block, so you need to try and contact them and it could take up to 24 hours to get it removed. If you choose to keep a device with a blacklisted number, you will most likely not be able to use cellular services.
In other words, you will not be able to use your device as a phone. However, you will still have the ability to play music, movies, or games.
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